I worked with Kendall Matthews and he was very helpful. In a strange way, he seemed to anticipate when I had questions, knew that I was hesitant about certain refinancing options, but his patience to help me understand, was quite beneficial. He provided me with an educational tools and websites that I could visit on my own time to learn more about refinancing so that I would be comfortable in making an informed decision. When needed he was a phone call away and at the time of my signing the paperwork at the title company, he was there with me to answer any last minute questions.
If you are contemplating using The Home Essential Group, I highly recommend them, especially Kendall Matthews.
Thank you for all your help. I couldn't have done it without your assistance.