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Articles - Customer Referrals

Extra-Ordinary Prospecting - Get Referrals

If you have been in sales for a little while, you would agree with me with saying, "There must be a better way to gain prospects long term". Well there is a way, by gaining referrals. After a while everyone gets tired of the constant calling on strangers. Getting referrals is the only way forward because word of mouth is always the best form of advertising.

So here we go!

Get Referrals Never miss an opportunity to ask for a referral. I have received referrals from the most bizarre places. Sometimes you have called a one man band company who may be unsuitable for your product or service. Don't waste this contact he probably has been in the industry for a good time and has left another established company down the road and has a lot of information on who to contact and even how to approach them. He could give you names and numbers of other companies and contact names. You then can use his name to get through to that person.

When I worked in the financial services industry, we would not hire a new Insurance Agent unless he could bring 100 contacts with him that he could start on. Once they had started through some training I could get them to expand that list up to 1000 contacts.

Yes you heard it right 1000!

Have you ever heard of the term "6 Degrees of Separation"?

The 'Wikipedia Encyclopaedia' says the term 'six degrees of separation', "refers to the idea that all human beings are connected through relationships with at most six other people. Several studies, such as Milgram's small world experiment have been conducted to empirically measure this connectedness. While the exact number of links between people differs depending on the population measured, it is generally found to be relatively small".

Here we go; I want to get a contact to meet say Brad Pitt. Well (1) my ex-wife's (2) mother use to work for (3) Claudia Schiffer as a nanny for her children. Now Claudia Schiffer is a friend of (4) Brad Pitt.

Hey that only took me 4 steps!

I am actually trying to impress you. Did it work?

That may have been a party trick. Ah well I think you get what I am trying to get at.

Well you may have Joe Bloggs name down but what is his sister's name or the business his brother has. Now this works offcourse better for a product that is general like insurance, however we can use the same technique for any product or service.

One of the best things I have seen to gain referrals is to give people incentives like a bottle of champagne or a lotto ticket to get names of their friends and colleagues.

I once new a Zimbabwean guy in the insurance industry that got 1000 names out of 1 contact.

Make a commitment today to ask every customer and potential buyers for referrals.

If you don't ask you don't get!

What harm can it do!

By Mike Blayden

About the Author

Mike Blayden has over 20 years experience in the sales industry and 7 years as a corporate trainer and coach in the the UK and Australia. Mike has helped 1000's of people to succeed for face-to-face, telemarketing, business-to-business and business-to-consumer selling and he would feel extremely rewarded to hear that you are also are achieving from his tried and tested techniques.


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Ideal local small business marketing and advertising program for online retailers, restaurants, small businesses, day spas, hair salons, realtors, landscapers, painters, maid services, health clubs, accountants, lawyers, dentists, caterers, plumbers etc.


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